Prospective Tenant FAQs

A list of current property openings can be found under the Find an Apartment tab. You can also call us directly at 773-728-9901 to speak to one of our licensed, in-house leasing agents. Our inventory changes often, so if you are looking for a unit in a specific building, check back often. 

To schedule an appointment, contact one of the leasing agents listed on our “Find an Apartment” listings or call us at 773-728-9901. We will make every attempt to work with your schedule. If a unit is currently vacant, we can show you the apartment quickly. However, if the unit is occupied, we must provide the current occupants with sufficient notice that their home will be shown. If you are interested in applying for the unit after your scheduled showing, simply click to submit your application online.

In general NO.  However, since we manage buildings for several different owners, pet policies may vary. In most cases dogs are NOT allowed.  If you are allowed to have a pet in your building, you may be required to pay a non-refundable pet fee. You are also responsible for any damage caused by your pet.

In accordance with the Fair Housing Laws, we use an outside credit evaluation company to review your rental or ownership history, income and employment, credit reports and criminal or eviction records to assist in our decision. If you have been subject to prior eviction proceedings, your application will be declined regardless of the outcome.

The process usually takes from two business days to two business weeks based on the number of applications placed on the unit. We have a fiduciary responsibility to select the best applicant(s) for the property. If we are looking at multiple applications, we will inform you so you that you may continue searching elsewhere. 

A representative from our office will contact you as soon as possible to let you know that you have been approved. We will schedule a time for you to come in and sign the lease. Any remaining funds due – move-in fee, first month’s rent, or security deposit – will be collected at this time.

We will make every effort to contact you promptly regarding the denial and if it was based on information provided by a credit bureau or similar agency, we will provide you with contact information so that you may request a copy of the report directly from that agency. If any funds are to be returned to you, we will let you know how to collect them.

Your move-in date is dependent on the occupancy of and the amount of work needed in your unit. The date of your move-in is negotiable, so please let us know your needs to see if they can be accommodated. In most instances, you should plan to move in no earlier than 9am on the first day of your lease.

Typically our leases are for a minimum of 12 months and are based on the standard Chicago Apartment Lease for Unfurnished Apartments. Some buildings may have additional riders specific to those properties. (View a sample of our lease)

Once you submit your security deposit, you will receive a receipt containing the building owner’s name, the date you submitted it and a description of your unit for signature. Your security deposit will be deposited in a federally insured interest-bearing bank account.  This information will be provided in your rental agreement. Interest will be accrued annually at a rate set by the City Comptroller. 

When you move out the unit, you will receive an itemized statement of damages – if applicable – to the unit that will be paid for with your security deposit. Your security deposit and required interest will be returned to you within 45 days of vacating the unit. 

Rent is due on the 1st day of the month and is late after the 5th. Rent must be in our office by the end of the business day on the 5th of the month in order to not incur a late payment fee.